FAQ
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What’s a professional Internet connection?
When we talk about the Internet, “professional connections” are considered to be those that are symmetrical, that is, they have the same upload speed as download speed and with guaranteed quality of service.
What’s so unique about Sertram Technology Complex?
Sertram Technology Complex is the only building in Spain, and one of the few in Europe, hosting an Internet Exchange point, and where you can establish your business’ offices.
What’s a neutral interconnection point?
An Internet exchange point (IX or IXP) is a physical infrastructure through which Internet Service Providers (ISPs) exchange traffic between their networks avoiding local loop access charges.
Which speeds are available at Sertram Technology Complex?
The available speeds at Sertram Technology Complex range from 2Mb up to 100Gb.
Why are symmetric connections cheaper at Sertram Technology Complex?
The main operators converge in one place and the infrastructure already exists. This reduces costs and allow operators offer unbeatable connection prices.
How do I select my connection?
Sertram Technology Complex offers a wide range of operators from which to choose. You sign up for a connection directly with the operator and we provide you with continuous technical support. In this way, you’re free to choose the solution that best suits your business needs.
Can I install my server?
Sure. We provide technical support to install and connect your server through our Internet Exchange Point.
What kind of equipment can I install?
Sertram Technology Complex has dedicated areas to install power generators, cooling equipment, antennas, etc.
Are the spaces furnished?
The spaces from 15 to 20 m2 are furnished. The remaining spaces come unfurnished, you can fully furnish them at an additional cost.
Which public transport is there in the area?
Bus lines 23, 37, 109 and N1 stop at Passeig de la Zona Franca. Bus line H16 ends at Plaça del Nou. FGC lines L8, R5, R6, S4, S8 and S33 stop at Europa Fira and Ildefons Cerdà stations. All these connection points with Barcelona’s metropolitan area are at a 5’ walk from Sertram Technology Complex. The new underground line L9 under construction will soon connect the airport, Zona Franca, Fira, port expansion, Pedralbes or Sagrera high speed train station passing via Santa Coloma de Gramenet, Badalona, Barcelona, L’Hospitalet de Llobregat and El Prat de Llobregat.
Where can I park my car?
Around Sertram Technology Complex it’s easy to find a free parking space. At the Complex we can also offer you both interior and exterior parking spaces at additional cost.
Location and contact
Business hours:
Monday-Thursday: 8:30 a.m.–1:45 p.m. and 3:00 p.m.–6:00 p.m.
Friday: 8:30 a.m.–2:30 p.m.
You will find us in a privileged location within the city of Barcelona and at the nerve center of Catalonia's Telecommunications